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Guides
Step-by-step guides with screenshots: connect your company, chats and people, run shifts and read the numbers.
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Where to startThree questions and I will assemble the guide for your case. Nothing disappears: what is not for you is simply collapsed.
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How to connect your companyA three-step wizard: name, Poster token, confirming venues and storages. Then a 10-item checklist shows what is still missing.
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Chats, forums and topicsWhere the bot posts alerts and where it reads cash reports from. One forum can serve several companies — a topic per company.
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How to add your teamOne «Staff» screen covers bot access, the payroll card and the shift roster. Step by step with screenshots below.
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How to write a shift reportThe format the bot reliably understands: date, till, safe, cash, who worked, expenses and income.
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Running shifts and payrollVenue rates with every nuance, the schedule, a period calculation with a pay-date anchor, top baristas, advances and bonuses — covering every real field on screen.
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Stock, orders and inventorySuppliers, the order template, a colour-coded "what to buy" hint, deadline reminders and entering inventory counts — step by step, from the real screens.
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Money: markup, break-even, profitWhat the bot shows about money and which numbers to read first to catch a problem before month end.
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The investor reportA ready-made monthly P&L in the format you show an investor or partner: actuals vs last month, xlsx or PDF, for the whole company or a single venue.
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Venue quality auditA 🟢🟡🔴⚪ checklist for the manager doing a walk-through: rate every item, post a report to the chat and turn red flags into tasks with one tap.
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Several companies in one Telegram accountIf you are the owner (or an invited admin) in two or more companies: how the bot knows which one you mean, and how to avoid re-entering rates and thresholds for each one.
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By role: what to set up and what to look atFind your role below — a short setup checklist and the features that matter for it, linked to the detailed guides.
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Analytics and forecastsThe "Analytics" tab group: charts, heatmaps, venue comparison, records, beverages, price seasonality and the forecast hub — what every screen shows and where the numbers come from.
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Till control and sales integrityThe "Control" tab group: suspicious receipts, deleted-item audit, cashier behaviour, anomalies and shift reconciliation — how the bot hunts for "sales past the till" and how to read what it finds.
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Storage transfers and write-offsTwo stock operations the team does from a phone without opening the Poster back office: move items between storages, and record write-offs — right away or via a draft.
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Owner tools: texts, event log, alert history, mapFour "not everyday" screens that answer "who changed this?", "what has the bot been sending?", "can I rename that button?" and "where are my venues anyway?".
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FAQ and troubleshootingThe most common «why doesn't it…» questions, with the first thing to check.